Knowledge ManagementModule Details

Objectives of the Course:

Knowledge management refers to the way organizations gather, manage, and use the knowledge they acquire. Topics covered include tacit and explicit knowledge and how it differs from data and information, strategic use, technologies, people and cultural issues, knowledge transfer, and implementation. Students will examine the various components of knowledge management solutions including processes, mechanisms and technologies and being able to select an appropriate solution to knowledge management. The course will address the impact of knowledge management onto organizations and the power of social computing.

Learning Outcomes:

1.Assess the role of knowledge management in organizations (students shouldbe able to discuss and explain the key role of knowledge in an organizationalong with the forces driving its growth today.
2.Become familiar with the theoretical perspectives of knowledge creation,knowledge transfer, knowledge sharing, and knowledge leadership roles andskills.
3.Understand the relationship between knowledge management and a learningorganization.
4.Understand the differences between tacit knowledge and explicit knowledgeand the way each is treated in the literature and in knowledge management/knowledge sharing programs.
5.Examine case studies of knowledge management/sharing systems and howthey are implemented in the workplace;
6.Learn about the ethical issues and problems inherent in knowledge
management/knowledge sharing.