Module/Course Description

Course Title: Operations Management

Course Code: UU-MAN-4010

Programme: Bachelor of Arts (BA) in Business Administration - MW - BL

Credits: 3.00

Course Description:

Objectives of the Course:

• to introduce students to the basic concepts of operations management
• to introduce students to the transformation process that converts organisational resources to finished products
• to help student understand the nature of the external business environment and its effect on the organisation
• to help students understand the systemic nature of organisations
• to develop students’ critical thinking and their ability to develop an argument and to defend a position
• to encourage students to engage in debates on management issues, including controversial management topics.

Learning Outcomes:

1. discuss the role of the operations function and of operations management in organisations
2. demonstrate how good management of the operations function can help an organisation become effective and efficient
3. view organisations as complex human activity systems
4. critically discuss the importance of the external business environment and its effect on the organisation
5. critically discuss the importance of team work in operations management
6. carry out independent research using a variety of resources
7. participate in debates on controversial management issues.

Prerequisites: UU-BA-IND100, UU-FNT-103

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