Hospitality IT SystemsModule Details

Objectives of the Course:

• Help to prepare students to meet the challenges associated with Hospitality
Information Systems with in the Hospitality Industry.
• Gain an insight into workings of computer systems used in the hospitality industry
• Identify the use and knowledge in the significance of information technology to
an enterprise.
• Introduce and apply training on Point of Sale Systems.

Learning Outcomes:

• Describe the basic functions common to property management systems
• Identify, describe and differentiate between both front house and backhouse
property management system modules.
• Identify stand alone technology systems that may interface with PMS
• Describe the basic functions of a point of sale system(POS)
• Identify and Describe system input, output, external storage and hardware
components.
• Distinguish global distribution systems from internet distribution systems and
distinguish affiliated from non-affiliated reservation systems.
• Identify and describe the functions and features performed by a central
reservation system and the reservation system of a property management system.
• Describe and interpret management reports that pertain to reservation systems.
• Identify features and functions of the Rooms management and Guest accounting applications modules.
• Identify features and functions of an energy management system, point of sale
system, call accounting system, electronic locking systems, guest operated
devices and relevant interface systems
• Identify and describe the features and functions of point of sale technology.
• Identify describe and explain the features and functions of the Food and beverage
applications, and accounting applications
• Identify describe and explain the purpose of information management as it
pertains to the industry, how systems are selected and what are the requirements
of these.
• Identify environmental, electronic, and operational threats to information
systems and how to implement systems security.